Basic Troubleshooting Steps for Your Computer

Waking up in the morning with tons of work to do, you’ve found that your computer isn’t working once again. Maybe this is becoming quite a problem. How can you take care of these issues without having to go to (and pay for) a technical expert? Here’s what you need to know.

Keep the Guides
Many common issues with technological devices are documented in the guides that come along with them upon receipt; however, all too frequently, these guides are thrown away or stuffed in a drawer somewhere. The next time you purchase a piece of equipment with a guide, be sure to put that important pamphlet in a safe drawer. Keep all of your guides in one place, and it’ll be easier to find a solution when you need one.

Take a Course
Many community colleges offer some basic computer training classes. You’ll probably find them at the university level too, but they will be more expensive. If you’re off from work over the summer or have Saturday mornings free, consider taking one of these courses. Find out if you are able to take the class without credit or if the school will allow you not to do any homework. Of course, the homework can help you learn even more. Still though, when you already have a busy schedule, it’s nice to know there are some ways to prevent you from becoming totally stressed out.

Listen and Learn
Has the following scenario ever happened to you? You’re working on the computer, something breaks and you call up the computer company or Internet service provider. The person is explaining how to resolve the issue, but you are so frustrated that you really are not hearing what he or she is saying. Instead of getting all worked up on the phone, actually listen to what the customer service provider is telling you. If you’re too frustrated in the moment, at least write down the steps. In many cases, the suggestions will work, but you are just too upset about the broken computer to listen to any advice. Just listening is often enough to resolve the issue.

Ask Many Questions
Now, sometimes, no matter what the customer service person says, the computer is just not getting fixed. A repair person will come to the house and help with the issue. After the job has been completed, ask if steps exist that you can take next time to resolve the issue by yourself. Do not be disruptive with your questions; just find out what you need to know. Both this step and the one right before it have something in common: they require you to pay attention to another person and to learn useful tools for yourself in the event the problem happens again. If this isn’t working for, seek help online. Google your questions, seek out chat rooms and forums, etc. Someone out there has already asked the same question, you just have to find it.

Some issues are never going to be fixable by the likes of you or me. After all, computers are pieces of equipment. Equipment do totally break from time to time. However, every little problem doesn’t have to turn into a nightmare. If you know the essentials of computer repair, you can fix up most issues that might occur in practically no time at all!

Becka Rodriguez writes about technology. Her recent work is on how to become a Computer Engineer.

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